In this week, we learned how to make proper
user-testing questions. So I revisit my survey from the video prototype, and try
to find out what needs to be improved.
Video prototype survey:
Firstly, my survey questions composed of
both qualitative question and quantitative question. There are two types of quantitative
questions, one is a closed question which is “Do you like the way of
interacting with this game?” and give the selections “yes” and “no”. according
to the lecture, I think this question should change to a “Likert Scale”
question, because it’s looking for user’s attitudes rather than collect fixed
range of data. The second quantitative question is “Did you get what was the
initial problem?” and this is a “Likert Scale” question, I think this question is
on the right direction, because I want to know people whether understand the
problem that my concept tries to solved.
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| quantitative question (wrong format) |
 |
| Likert Scale question |
Secondly, there is a qualitative question problem. The problem is that there are lots of compound question within my survey.
For example, one question is “First impression? & How do you think this
game? (boring, fun?)”, it’s looks like I’m trying to collect different answers
from one question, so a possible solution is that split the question into two different
questions, one is ask user’s first impression, another is look like “how do you
feel when playing this game?”.
 |
| Compound quesiton |
Overall, there are some rules for design qualitative questions and quantitative questions. For the quantitative question, it must designed as closed question, and the answers range should be fixed. If you want to collect user's attitudes, then use "Lukert Scale" to explore the answers. For the qualitative question, we must avoid leading or compound questions, sometimes designers can easily make a compound question because they want collect related answers from different direction.
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